Terms of Service
Effective Date: January 1, 2025
1. Introduction
These terms govern your use of products and solutions offered by LedgerCentral, located at Museumstrasse 2, 8001 Zurich, Switzerland. By accessing our site and services, you agree to these terms. Our primary contact number is +41760145549 and our Business ID is CHE-062.044.932.
2. Services
LedgerCentral offers digital ledger solutions for record management and periodic market updates. Our services include custom ledger setup, periodic reporting, and ongoing support. Detailed descriptions are available on our site.
3. Information Products
We provide digital guides, tutorials, and webinars covering ledger methodology and market review techniques.
4. Physical Goods
Physical items include branded merchandise and printed reference materials.
5. Refund Policy
5.1 Services
For services scheduled in advance, you may request rescheduling up to 48 hours before the start time. If you cancel with at least 7 days’ notice, we will issue a full refund of any payments made. Cancellations made less than 7 days before the scheduled date may receive a 50% refund at our discretion. Services marked as non-refundable will be clearly identified prior to purchase. Non-refundable services cover custom work or time-critical requests that prevent us from reallocating resources.
5.2 Information Products
Digital guides and webinars may be accessed immediately upon purchase. Due to the nature of the content, these products are non-refundable. If you experience technical issues accessing a product, contact us within 5 days for assistance or an alternative delivery.
5.3 Physical Goods
Returned items must be unused and in original packaging. Requests must be made within 14 days of delivery. Approved returns will be refunded within 10 business days via the original payment method. Return shipping costs are the responsibility of the purchaser unless the item is defective or was shipped in error.
6. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date.
7. Contact
For questions or requests, please visit our contact form or email support@ledgercentralr.com. You may also call +41760145549.